Cashgora.com follows a friendly policy to ensure your purchases are free of stress. We offer a “100% Buyer Protection Program” for our valued customers. We are always with you, before and after your purchase. As an additional measure, please read through the following terms & conditions prior to making a purchase.
DOMESTIC CUSTOMERS
EXCHANGE BY DOMESTIC CUSTOMER
IN ALL CASES OF EXCHANGE & CANCELLATIONS, YOU CAN DROP US A MAIL AT vktrendz@gmail.com AND YOU WILL GET A REVERT WITHIN 48-72 WORKING HOURS.
Size Exchange/Product Exchange: If the customer has any size issue with the product or wants a different product in place of the previous one then he/she needs to mail us at Lalit.idaho@gmail.com within 5 Days from the date of delivery of the parcel. If a reverse pickup facility is available on your pin code, we will arrange a pick-up for the same place of delivery and re-send the product. The reverse picks up charges are to be borne by the customer that is Rs 300.
Please Note: Reverse pick-up might not be available on few Pin-Codes. In this case the customer is requested to send back with the customer’s name and mobile on it. Exchange is allowed on size issues only. Exchange will not be issued on product exchange. All purchases made on offers and discounts are non-exchangeable.
Return: We don’t take returns on items sold once.
Damaged/Wrong Delivery: If it’s a damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product, we would resolve it for you.
When Exchange is not accepted?
Exchange not accepted due to color Difference. 10 % Color difference might be there due to screen resolution and lights.
Exchanges are not accepted if Customer does not like the material or color of the product order. As we use the best quality material in the market and all product details are mentioned in the Product description. We would suggest you please read all the details before placing the order.
CANCELLATIONS BY CUSTOMER
No, you can’t cancel the parcel once the order has been placed.
INTERNATIONAL CUSTOMERS
If your product arrives damaged or you receive the wrong product, you should email us at Lalit.idaho@gmail.com along with a photo of the damaged product. The mail should be sent within 24 hours of delivery of damaged items in your shipment. In such cases, we offer a resolution.
All Custom Duties levied on the products will be borne by the customer.
For Exchanges by international customers, the above policy is applicable. Any other questions or clarifications, please contact us at vktrendz@gmail.com
CANCELLATIONS BY INTERNATIONAL CUSTOMER
Unfortunately you can’t cancel the order, once you placed. all you can do is to exchange or replace the product.. mail us at vktrendz@gmail.com
Cancellation policy is not available all you can do is to exchange the size or style mail us at vktrendz@gmail.com
Product inventory sourced from
The product inventory sourced from Near VK TRENDZ
Address: G-5452/5453(UPPER GROUND), GLOBAL TEXTILE MARKET, OPP.NEW BOMBAY MARKETS AHARA DARWAJA, SURAT -395010 Email: vktredz@gmail.com Call or WhatsApp: +91- 9512124141